Over at StickyMinds, they’ve put together a set of tips on how to ask questions to get answers that improve your software testing. Your first question might be, what does that have to do with good QA and good software testing?
A big part of examining an app, a website, or another piece of software is learning to ask the right questions. By asking the right questions, you learn more about what is expected and unexpected behavior. This helps you figure out what the known (and unknown) boundaries of that product are.
Getting into this mindset is important, not just for software testers but for the people working with them as well. Sometimes you need to ask yourself, what isn’t being tested? What blind spots do we have? What biases do our testers have?
It’s worth it to read all six of the tips, but my favorite are tips 4 & 5: Continue reading “Tips on Asking Really Good Questions”